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FAQs
FAQ
Most frequent questions and answers
Domiciliary care is a range of services put in place to support an individual in the comfort of their own home. Services can involve routine household tasks within or outside the home, personal care and domestic services necessary to maintain an individual in an acceptable level of health, hygiene, dignity, safety and ease in their home.
Our office is based in Ipswich Town Centre, however our carers are able to travel and accommodate all of Suffolk and outskirts of Cambridgeshire, Norfolk and Essex (The East of England). Enquire to find out if you’re eligible.
We care for adults (18+) of different support needs and abilities, as well as elderly clients who are unable to support themselves.
No! We provide care for adults of any age, if you require our support and are eligible for our services, you don’t need to be elderly.
Yes! As well as drop-ins, we also provide live-in care services so that you are receiving 24/7 support from us.
Yes, we are.
You can email the Registered Manager directly with any grievances you may have and they will be promptly dealt with. info@bhcaresolutions.co.uk. We also have a complaints procedure and this explains in detail how you can complain.
You can email info@bhcaresolutions.co.uk with your question or call us at 01473937018 and we will be delighted to help you.
B&H Care is an independent care agency based in Ipswich, but covering the whole of East Anglia. We deliver a wide range of health care support staff who can provide care services for a diverse range of service users